I only wish that I had a need to buy more furniture, as this was one of the best purchasing experiences I’ve had in a long, long time. David, the manager of the Mountain View shop, was outstanding, provided a friendly, stress-free environment. He was honest, open, and fair. He discounted as he could, and was honest where he could not. He remembered your name, and made you feel welcome. Kids were playing on trampolines, people were trying out different pieces, and overall, it was just a relaxing place to purchase furniture. When the furniture arrived, the cushions were not available for another few days, so David threw in some cushions to use while the others were on backorder, so the furniture could be used. it was comfortable, high quality, and there was zero “buyers remorse”.
Bottom line, the experience was great, the quality is high, and the price was right. I could not suggest it more.
Geoffrey C.Sunnyvale, CA
Yup I like it!
I liked this place because:
The choices are really good.
Prices are really good.
People that work there are really good.
They let my kids play in their play houses which lets me shop – that is good.
They made cushions for me, and gave me the name of someone who will make a cover to fit an old table from my Mom.
Yup, I do like this place!
This IS the place to buy Teak patio furniture! The large well-stocked showroom lets you check it all out, plus an outstanding web site. The people working there are the best, friendly, no pressure, first name basis. The quality and prices are the best, don’t even bother looking elsewhere, you’ll waste your time driving around. Among other things, we got some cool mesh reclining chairs. It’s really a step up in quality for outdoor living. Thanks to Terra Patio.
James M.Santa Clara, CA
I will keep coming back here!
This company is impressive. It took me 2 months to make a choice for my patio furniture set, and Janelle remembered me when I returned. I was still indecisive re colors of material, so she suggested I take the material book home to match up with my patio and house colors.
After we had delivery, we decided to go with a bigger table, and to cancel one item we did not have room for.
They gave me my money back without asking any questions, and then exchanged the table within 2 days.
We are going back for a trampoline soon and a new umbrella.
Very kind and helpful people, many choices, and immediate delivery. All good things when I shop.
Pros: Best Service, Nice Selections
Cons: Cannot find anything wrong with this company.
among other things, we got some cool mesh reclining chairs. It’s really a step up in quality for outdoor living. Thanks to Terra Patio.
Terra Patio wins hands down!
We needed information as to how to take care of our teak we had bought somewhere else 3 years ago – one of the big stores where no one gives you any assistance. my wife called there and got detailed suggestions as to how to deal with the grayed out look. they are a wealth of information at this place. they recommended we buy a cover for the winter months so that our newly oiled patio furniture will look good next spring. when we came in to buy the cleaner and oil, we found an outdoor living room set which we bought at 1/2 the price of their competition. our house is complete and we thank the people who helped us so willingly, the delivery fellas who had to move things twice, this place does win hands down.
Pros: its all good
Cons: Cannot find anything wrong with this company.
Two important S’s – Selection and Service
Happened on this place thanks to driving by every week. Good find for good service and a wide selection of teak furniture, the girl working there stayed an hour after closing to help us find what we were in need of, and she set up delivery for 2 days after our visit. I will go back when I need to buy their nice outdoor-living room sets.
Pros: Selection/Service/Speed of Delivery/close to 24 freeway and 680
Cons: parked down the street and got a ticket (I saw after they have free parking)
They have great products, wonderful service, and a great staff. When I found them, I was driving by and spotted a table, so I stopped to check it out. The table would be perfect in my yard. They delivered the table, but said if it didn’t work for me, they would pick it up. Luckily for me it worked out.
I don’t know if people realize that Terra Patio is more than a teak outside furniture store?! We have purchased a trampoline, some chaise lounges with cushions, an umbrella with stand and a very large play structure from them. They also sell trampolines and some beautiful, unique and environmentally friendly fireplaces. I love the service and it always feels good to support a small local company versus the large warehouse stores. Ask for Aubyn. She is always a big help.
Justine F.Walnut Creek, CA
When our neighbors came over for a BBQ this summer they immediately noticed our new patio setup that we bought at Terra Patio, and commented all afternoon how beautiful it was. They assumed we had paid a lot for it and that this type of outdoor furniture was above their budget. They were shocked, as were we, that there were teak prices this low after having looked for a set at 4 other places. My husband thought the delivery men were very accommodating – since we had to move things around several times before deciding on where to put it .The selection in this place is excellent, the sales staff and service at the store was professional right from the minute we walked in, they didn’t make us feel like they were trying to sell us something, but were incredibly helpful in determining our needs before making suggestions. Terra Patio is a relaxed environment and even though we couldn’t make our decision the first time in, they weren’t being obnoxious, pushy sales people in any way although they were both attentive to our needs. Everything about our 2 visits was positive, we will go back and will always recommend it first to our friends. And, they delivered within 2 days of my purchase! We needed something like this in east bay. This, is a 5* place all the way.
Pros: Everything was excellent right from our first visit on
Cons: Free parking in Walnut Creek! and I wish I had found this place previous to buying other furniture.
I purchased a beautiful table, chairs and lounge chair from Elza today at Terra Patio and garden off of 101 in Mill Valley. Elza was fantastic, the prices were very reasonable, particularly for the quality and the service was impeccable. They bent over backwards to get furniture in my backyard the same day I bought it and it is incredible. I looked all over the bay area and on the internet and while they were not the lowest price, they were very competitive and the quality and value combination was unmatched. I will look forward to purchasing from them and recommending them to my friends.
We’ve been shopping at Terra Patio for the last 3 years. My husband and i purchased an outdoor deep seating set, outdoor fireplace, and a play structure for our son. Not to mention various other pieces for our house. Customer service has always been stellar.
Tara M.Walnut Creek, CA
Great selection and sales people at this store. Been back a number of times to add to the inventory 🙂 We had a small problem once with a piece having a stain on it, and when I told the manager, he immediately took care of the problem. Definitely a winner!
Paul M.San Ramon, CA
I purchased a beautiful table, chairs and lounge chair from Elza today at terra teak and garden off of 101 in Mill Valley. Elza was fantastic, the prices were very reasonable, particularly for the quality and the service was impeccable. They bent over backwards to get furniture in my backyard the same day I bought it and it is incredible. I looked all over the bay area and on the internet and while they were not the lowest price, they were very competitive and the quality and value combination was unmatched. I will look forward to purchasing from them and recommending them to my friends.
JJ F.San Francisco, CA
They give really great service. If there is a problem, they take care of it right away, no problems or hassles.
I liked that they had so much of their products on display. I could actually see it rather than looking through a catalog.
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258 Bolinas Street Mill Valley, CA 94941 415.331.1603
2042 Mt. Diablo Blvd Walnut Creek, CA 94596 925.935.5553
1064 W. El Camino Real Mountain View, CA 94040 650.969.2200
2095 San Ramon Valley Blvd. San Ramon, CA 94583 925.837.7787
1320 Burlingame Ave. Burlingame, CA 94010 650.343.4500
120 N. Santa Cruz Ave Los Gatos, CA 95030 408.395.1700
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